Refund policy

Refund & Return Policy

At our store, we take pride in delivering premium-quality perfumes. Due to the nature of our products, we maintain a strict return and refund policy.

No Returns or Refunds on Opened Products
We do not accept returns or offer refunds on perfume products once the original packaging seal has been opened. This policy ensures the authenticity, safety, and hygiene of all items we sell.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please get in touch with us within 24 hours of delivery with clear photos and your order details. We will review the issue and provide an appropriate resolution.

Important Notes

• Please inspect your order upon delivery before opening the seal.
• Once opened, the product is considered used and cannot be returned or refunded.
• All claims must be made within the specified time frame.